Shipping & Returns

UK delivery

Order before 2pm on a working day and we dispatch the same day. Most UK orders arrive within 1 to 2 working days. You will receive tracking by email the moment your order ships.

Shipping costs

• Subscriptions ship free, every order, for as long as you stay subscribed.
• One-time orders show the exact delivery cost at checkout before you pay.
• International delivery is available. Options, times, and costs are calculated and shown at checkout based on your address.

Subscriptions

Subscription orders ship automatically on your chosen schedule, with free delivery. You can pause, skip, change, or cancel anytime from your account. No contracts.

Returns and our 100-day money-back guarantee

We want you to feel the difference, not just take our word for it. Try CONKA for up to 100 days. If you are not satisfied, email info@conka.io for a full refund. No returns needed, no questions asked.

Damaged or incorrect orders

If anything arrives damaged or your order is not what you expected, contact us at info@conka.io and we will put it right.